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Shipping and Returns

We offer free standard shipping on all orders over $100. (after discounts).

Once you place an order, you will automatically receive an order confirmation email. Once your order has been processed and is ready to ship from our warehouse, you will receive another email with shipping information.

NOTE: If you don't receive one, please email Most orders require a signature upon delivery, please ensure your provided address is serviced during business hours.

Once your order is complete, you will receive an email with the details of your package, as well as your tracking number. Please allow 24-36 hours after receiving the shipping confirmation email for the status to update.

No. We cannot ship to PO BOXES, please be sure to provide a mailing address.

You do not have to pay import duties, customs, and taxes in the US. However, you will be responsible for all import duties, customs, and taxes outside of the US. These will be due at or after the point of delivery. Please note that CERO does not have any control over the duties, customs and taxes applied by the country to which your order is shipped. We cannot tell you what the cost will be, as these charges may vary by country. Since CERO does not calculate or apply these fees to orders, please contact your local customs office for more information if you are unsure of the charges.

In order for us to approve your return, it must meet the following conditions:

Items must be returned within 30 days from the date you receive your order.
Items must be unused and undamaged. Washing or altering the item(s) in any way is considered damaging it. When fitting your suit, we suggest that you wear it over other clothing to prevent staining and damage.
Items must be returned in their original condition, complete with their hang tag, sanitary strip, bag, and scrunchies.

NOTE: Final sale items are not eligible for returns or exchanges.

Yes you have to return the entire set.

While we hope this never happens, if you receive damaged products or have a manufacturing fault, please contact us immediately at support@ceromadeintheworld.comso we can personally assist you and resolve your issue as quickly as possible.

Just email support@ceromadeintheworld.comand we'll assign you a UPS return form and give you all the details you need.

We try to process returns as quickly as possible. If you are initiating a return, we will do our best to respond with your FedEx return form within 24-36 hours. If you are exchanging, we will ship your new part and email you a new tracking number once it is processed. If you are refunding, we will refund you via the same method you used to pay (PayPal or credit card) and it will be posted to your account in 5-10 days.

NOTE: If you do not want a full refund, you can request store credit.

You can expect a full refund to your original form of payment within 5-10 days of delivery. Once you receive your refund notification, please allow an additional 5-10 days for your banking provider to post the amount to your account.

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